{"id":14096,"date":"2017-10-12T09:10:00","date_gmt":"2017-10-12T09:10:00","guid":{"rendered":"http:\/\/tech-store.cmsmasters.net\/?page_id=14096"},"modified":"2025-07-10T09:01:37","modified_gmt":"2025-07-10T13:01:37","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/djccomercial.com\/en\/preguntas-frecuentes\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"tabbed-content faq-container\">\n\t\t\t<h4 class=\"uppercase text-center\">Frequently Asked Questions<\/h4>\n\t\t\t<ul class=\"nav nav-divided nav-vertical nav-uppercase nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-\u00bfc\u00f3mo-se-realiza-el-pago-de-los-contenedores?\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfc\u00f3mo-se-realiza-el-pago-de-los-contenedores?\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_\u00bfc\u00f3mo-se-realiza-el-pago-de-los-contenedores?\"><span>\u00bfC\u00f3mo se realiza el pago de los contenedores?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfcu\u00e1l-es-el-tiempo-de-entrega-estimado?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfcu\u00e1l-es-el-tiempo-de-entrega-estimado?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfcu\u00e1l-es-el-tiempo-de-entrega-estimado?\"><span>What is the estimated delivery time?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfofrecen-servicios-de-transporte-y-log\u00edstica?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfofrecen-servicios-de-transporte-y-log\u00edstica?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfofrecen-servicios-de-transporte-y-log\u00edstica?\"><span>Do you offer transportation and logistics services?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfqu\u00e9-garant\u00edas-ofrecen-en-los-contenedores?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfqu\u00e9-garant\u00edas-ofrecen-en-los-contenedores?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfqu\u00e9-garant\u00edas-ofrecen-en-los-contenedores?\"><span>What guarantees do you offer on the containers?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfc\u00f3mo-puedo-rastrear-mi-pedido?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfc\u00f3mo-puedo-rastrear-mi-pedido?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfc\u00f3mo-puedo-rastrear-mi-pedido?\"><span>How can I track my order?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfqu\u00e9-debo-hacer-si-mi-contenedor-llega-da\u00f1ado?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfqu\u00e9-debo-hacer-si-mi-contenedor-llega-da\u00f1ado?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfqu\u00e9-debo-hacer-si-mi-contenedor-llega-da\u00f1ado?\"><span>What should I do if my container arrives damaged?<\/span><\/a><\/li>\n<li id=\"tab-\u00bfofrecen-descuentos-por-compras-al-por-mayor?\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_\u00bfofrecen-descuentos-por-compras-al-por-mayor?\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_\u00bfofrecen-descuentos-por-compras-al-por-mayor?\"><span>Do you offer discounts for bulk purchases?<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_\u00bfc\u00f3mo-se-realiza-el-pago-de-los-contenedores?\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfc\u00f3mo-se-realiza-el-pago-de-los-contenedores?\">\n\n<p>Transfers from abroad. Payment terms are specified for each product.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfcu\u00e1l-es-el-tiempo-de-entrega-estimado?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfcu\u00e1l-es-el-tiempo-de-entrega-estimado?\">\n\n<p>The estimated delivery time includes production time once the order is finalized, plus vessel transit time. This process generally takes between 4 and 6 weeks, depending on the timeframes specified in the product catalog and the manufacturer.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfofrecen-servicios-de-transporte-y-log\u00edstica?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfofrecen-servicios-de-transporte-y-log\u00edstica?\">\n\n<p>No, the terms and conditions under which the goods are contracted refer to CIF or CFR Incoterms, where the goods are delivered at the port of destination before import.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfqu\u00e9-garant\u00edas-ofrecen-en-los-contenedores?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfqu\u00e9-garant\u00edas-ofrecen-en-los-contenedores?\">\n\n<p>You can track your container on the shipping company's website. Using the container number and the bill of lading number, you can monitor the status of your shipment.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfc\u00f3mo-puedo-rastrear-mi-pedido?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfc\u00f3mo-puedo-rastrear-mi-pedido?\">\n\n<p>No, the terms and conditions under which the goods are contracted refer to CIF or CFR Incoterms, where the goods are delivered at the port of destination before import.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfqu\u00e9-debo-hacer-si-mi-contenedor-llega-da\u00f1ado?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfqu\u00e9-debo-hacer-si-mi-contenedor-llega-da\u00f1ado?\">\n\n<p>If your container arrives damaged and you opted to pay for CIF (Cost, Insurance, and Freight) insurance, after an inspection at origin and another at destination, you can proceed to file a claim with the insurance company.<\/p>\n\n<\/div>\n<div id=\"tab_\u00bfofrecen-descuentos-por-compras-al-por-mayor?\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-\u00bfofrecen-descuentos-por-compras-al-por-mayor?\">\n\n<p>Yes, we offer discounts for the purchase of more than one container.<\/p>\n\n<\/div><\/div><\/div>\n<div class=\"row\"  id=\"row-259979098\">\n\n\n\t<div id=\"col-1495868704\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-1665978842\">\n\n\n\t<div id=\"col-1971840365\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b><\/b><span class=\"section-title-main\" >Contact us<\/span><b><\/b><\/h2><\/div>\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14623-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"14623\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" 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0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14096","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/pages\/14096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/comments?post=14096"}],"version-history":[{"count":7,"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/pages\/14096\/revisions"}],"predecessor-version":[{"id":15942,"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/pages\/14096\/revisions\/15942"}],"wp:attachment":[{"href":"https:\/\/djccomercial.com\/en\/wp-json\/wp\/v2\/media?parent=14096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}